AI agents that read, watch and listen to the online sources you name, then argue what matters before it reaches your brief.
WatchMind puts AI agents on the websites, forums, social accounts, YouTube and Telegram channels you choose, and on any other source you name, tracks the subjects and metrics you define, reviews every item through a multi-agent significance debate, and delivers briefs, dashboards and alerts to the WatchMind workspace, by email, WhatsApp and Telegram, or through the channels your teams already use, such as Microsoft Teams, Slack, SMS or a feed into your own systems. A managed service for organizations across the Middle East and Africa.
Organizations that need to know what is being said online still staff it by hand: teams watching channels in shifts, pasting findings into group chats, sending a report that is stale on arrival. The narrative moves faster than the desk that watches it.
The monitoring desk watches rival channels and Telegram in shifts and still hears about the story from a competitor's ticker. WatchMind hands each desk a brief with who broke what first.
The unit's report reaches the director after the narrative has moved and the minister has already been asked. WatchMind delivers what is being said on each live issue, by whom, and whether it is growing, before the first meeting.
Telecom, energy, aviation, retail and other public-facing groups track sentiment on their issues through newsletters and screenshots. WatchMind measures the issues the company names and briefs the people who answer for them.
Regulator, market and peer intelligence, with rumour alerts to treasury, alongside BrandMind.
See the Banking edition.What gets caught depends on who is on duty and which language they read. Arabic dialects, French commentary and overnight posts fall through the gaps between people.
Blind spots by hour and languageYouTube commentary, Telegram voice notes and video digests are where narratives now start. Nobody has the hours to watch and listen to all of them, so nobody does.
Hours of media, zero coverageScreenshots and PDFs land in a group chat after the narrative has already moved. By the time the report is read, the question it answers has changed.
Reports stale on arrivalAdding a channel means adding a reader, a chat group and a handover. The watch list stops growing because the team cannot, not because the sources stop mattering.
Scale capped by headcountWatchMind turns monitoring into a reviewed intelligence flow. Each item found by the reading agents is argued by two AI agents with opposing roles, then decided by a Watch AI Manager that assigns it to a brief, keeps tracking it, or drops it, and records the reasoning. The result is a morning brief with no noise, KPIs that move for real reasons, and an audit trail behind every alert.
Builds the case that the item belongs in the next brief: a new narrative, an authoritative source, speed of spread, direct relevance to a defined issue, and the consequences of missing it.
Builds the opposite case: repetition of a narrative already reported, a weak or single source, content outside the defined issues, and reasons to keep tracking quietly rather than interrupt anyone.
Weighs both arguments, decides brief, track or drop, assigns the metric impact, records the reasoning, and routes the item to the right output and recipient, in the right language, on the right channel.
Nothing reaches a brief, a KPI or an alert without passing through the debate. What the manager decides, and why, is stored with the item so every number on a dashboard and every alert on a phone can be traced back to its sources.
A 07:00 text brief configured for a communications director. One item led overnight, one is still being watched, and one was argued down to noise. Here is the brief, and the review trail behind its lead item.
Nothing in WatchMind is generic. There is no default source list, no preset topic taxonomy and no standard report. Every layer is named by you in the scoping survey and can be changed monthly as priorities shift.
Websites, forums, social accounts, YouTube and Telegram channels, and any other source you name. No default list.
Beats, named issues within each beat, the actors you want measured, and the specific questions you want answered every day.
Volume, sentiment per issue, share of voice, narrative velocity, first-source attribution, top narratives, plus metrics defined in your own words.
Dashboards, KPI boards, text briefs, audio summaries, video digests and threshold alerts, each with its own length, tone and language.
Workspace, email, WhatsApp, Telegram, or the channels you already use (Teams, Slack, SMS, a feed into your systems). Each output on its own cadence, in its own language, to its own recipients.
Add sources before an event, drop an issue that closed, switch a brief from text to audio, raise coverage for budget season: configuration changes monthly as your priorities move.
Every output is a separate configuration: what it contains, how long it is, what tone it takes, which language it is written or spoken in, when it arrives and who receives it. A live dashboard for the desk, a 07:00 brief for the director, an audio summary per team, a weekly digest by email, an alert channel for the people who must know now.
Volume, sentiment per issue, share of voice between named actors, narrative velocity and top narratives, updated as items pass review, with every number traceable to its sources.
Live · Workspace web & mobileOne screen, one page or longer, in the register you choose: formal report, editorial style or executive summary. Answers your daily questions in order, lead item first.
Daily at HH:MM · Weekly · On demandThe brief, spoken, at the length you set: for the commute, the car, the team that listens on voice notes rather than reading email attachments.
Per team · Per language · Per cadenceA short narrated digest of the week's narratives, movements in the KPIs and the sources that led, built for executive committees and boards.
Weekly · Monthly · Around eventsVelocity doubles within an hour, sentiment on an issue drops below a level, a named actor is picked up by more than N sources: the alert goes out with the evidence attached.
On threshold · WhatsApp · Telegram · Your channelsPeriod reports against the baselines you name (last quarter, the previous launch, the same season a year ago), in the template of the reports you already circulate.
Monthly · Quarterly · Post-eventEach output goes to the channel its readers already use, on its own schedule and in its own language.
BrandMind protects the bank's brand against impersonation, fraud and reputational attack. WatchMind covers everything else the bank needs to hear: regulator circulars and announcements, currency and rate moves, peer product launches and pricing, liquidity and deposit rumours on Telegram and social channels, and economic commentary, delivered to corporate affairs, treasury and the executive committee, by email, WhatsApp and Telegram or through the channels the bank already uses.
Circulars, announcements and speeches the day they are published.
Currency, rates and economic commentary across the region's outlets.
Product launches, pricing changes and promotions as they appear.
Liquidity, deposit and withdrawal rumours before they reach the branch.
WatchMind runs alongside BrandMind, in the same dedicated tenant and under the same security and confidentiality terms already in place for the bank. The bank's watch list and briefs are never shared or reused. As the market moves, the configuration moves with it: add a finance channel, track a new circular, route an alert to treasury.
There is nothing to install. WatchMind is configured around you through one scoping conversation that captures your sources, subjects, metrics, outputs, channels, cadence, languages and users. BoxMind runs the agents, the infrastructure and the quality control, with continuous monitoring from go-live.
Who will use WatchMind, the regions of interest, and what you receive today that is not working.
The websites, forums, accounts and channels to read, watch and listen to, with language and priority. Exclusions too.
Beats, named issues with their terms and hashtags in every language, the actors to measure, and your daily questions.
Which metrics, at which level (per issue, per source, per actor or overall), plus the thresholds that should trigger an alert.
One row per output: format, content, cadence, language, preferred length and the tone it should take.
Workspace seats, brief-only recipients, the channels and groups each output goes to, roles and time zone.
Source languages including the Arabic dialects that matter most, output languages, and outputs needed in more than one.
Continuous or windowed coverage, the events that need a surge, and who approves configuration changes on your side.
Target go-live, contract length, existing BoxMind services to sit alongside, and any security or procurement requirements.
Your source list, issue list, briefs and metrics live in a dedicated tenant. They are never shared with another client and never reused.
Add sources ahead of an event, retire an issue that has closed, move a brief from text to audio, raise coverage for a busy season. Your configuration follows your priorities, month by month.
No servers, no software to deploy, no team to hire. Onboarding covers source validation, issue definition, custom metrics and output templates.
In a 30-minute online demo we walk through client-defined source lists, issue tracking, the metrics board, a live multi-agent significance review, text and audio briefs, a video digest, threshold alerts, and delivery by WhatsApp, Telegram, email or the channel you use. Ask for the scoping survey and we will send it with the invitation.
Our team will contact you within one working day.
WatchMind is built by BoxMind, the AI innovation arm of Allied Engineering Group (AEG). Founded in 1994, AEG brings more than 30 years of technology, security infrastructure and enterprise delivery experience across Middle East and Africa markets. BoxMind contributes deep generative AI capability, recognized by NVIDIA, which selected BoxMind's GenAI Form Builder to feature its work across the region.
BoxMind is the AI research and product division behind WatchMind, BrandMind, DocMind, FakeMind and the rest of the BoxMind suite. We build purpose-driven AI systems for financial institutions, governments and enterprises across the region, from document fraud detection to brand protection and online intelligence, all designed to respect data sovereignty.
Visit boxmind.ai →Founded in 1994, AEG is one of the top SWIFT Service Bureaus worldwide, fully accredited and compliant with SWIFT's Standard Operation Practice. For three decades, AEG has delivered enterprise-grade connectivity, compliance and security infrastructure to banks and institutions across the Middle East and Africa.